Policy on confidentiality

Definitions

Client: any professional or capable natural person as intended under articles 1123 et seq. of the Civil Code, or legal entity, that visits the Site covered by these terms and conditions.

Services: https://protectiv.dedienne.com/ provides Clients with:

Content: All constituent elements of the information present on the Site, notably text - images - videos.

Client information: Hereafter referred to as “Information(s)” which corresponds to all personal data that may be held by https://protectiv.dedienne.com/ for management of your account, management of the customer relationship and for analysis and statistics.

User: Internet user who connects using the aforementioned site.

Personal information: “Information which allows, in any form whatsoever, directly or indirectly, identification of the natural person to whom it applies” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” take the meaning given in the General Data Protection Regulations (GDPR: no. 2016-679) 1.

Presentation of the website

By virtue of article 6 of Law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://protectiv.dedienne.com/ website are informed of the identity of the various entities involved within the framework of its creation and monitoring:

  • Owner: SAS DEDIENNE MULTIPLASTURGY GROUP – 1 RUE DES HOUSSIERES 27600 SAINT AUBIN SUR GAILLON
  • Publication manager: LE ROLLAND CORINNE - c.lerolland@dedienne.com The publication manager is a natural person or a legal entity.
  • Webmaster: SARL HUMANTOCOMPUTER – contact@humantocomputer.com
  • Host: OVH – 2 rue Kellermann 59100 Roubaix
  •  Data Protection Officer: Corinne LE ROLLAND – c.lerolland@dedienne.com

2. General conditions of use of the site and the services offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign or exploit all or part of the elements or work on the Site for his own account.

Use of the https://protectiv.dedienne.com/ site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time.

Therefore, users of the https://protectiv.dedienne.com/ site are invited to review them regularly. This website is normally accessible to users at all times. However, it may be decided to interrupt the services for technical maintenance, as decided by https://protectiv.dedienne.com/, which would then make every effort to inform users beforehand about the dates and times of interruption. The https://protectiv.dedienne.com/ website is updated regularly by the responsible persons at https://protectiv.dedienne.com/.

Similarly, the legal notices can be modified at any time: they nevertheless apply to the user, who is invited to refer to them as often as possible in order to become familiar with them.

3. Description of the services provided

The purpose of the https://protectiv.dedienne.com/ website is to provide information concerning all of the company's activities. https://protectiv.dedienne.com/ strives to provide the https://protectiv.dedienne.com/ site with information that is as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updates, whether by it or by third-party partners who provide this information. All information provided on the https://protectiv.dedienne.com/ site is given for informational purposes, and could change. Furthermore, the information on the https://protectiv.dedienne.com/ site is not exhaustive. It is given subject to modifications having been made since it was put online.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for property damage linked to use of the site. In addition, the site user agrees to access the site using recent equipment that is virus-free and with an updated latest generation browser. The https://protectiv.dedienne.com/ site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulations (GDPR: no. 2016-679).

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, throughout the year. It nevertheless reserves the possibility of interrupting the hosting service for the shortest possible periods, notably for purposes of maintenance, improvement of its infrastructure, malfunction of its infrastructure or if the Services generate traffic deemed as abnormal.

https://protectiv.dedienne.com/ and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked, notably, to network congestion that prevents access to the server.

5. Intellectual property and infringement

https://protectiv.dedienne.com/ is the owner of the intellectual property rights and holds the rights of use for all the elements accessible on the website, notably the text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without prior written authorization from: https://protectiv.dedienne.com/.

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability

https://protectiv.dedienne.com/ acts as publisher of the site. https://protectiv.dedienne.com/ is responsible for the quality and truthfulness of the Content it publishes.

https://protectiv.dedienne.com/ cannot be held responsible for direct or indirect damage caused to the user's equipment, when accessing the https://protectiv.dedienne.com/ website, or resulting either from the use of equipment that does not meet the specifications indicated in item 4, or from appearance of a bug or an incompatibility.

https://protectiv.dedienne.com/ may also not be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from use of the https://protectiv.dedienne.com/ site. Interactive spaces (possibility of asking questions in the contact space) are available to users. https://protectiv.dedienne.com/ reserves the right to delete, without prior notice, any content posted in this space that violates law applicable in France, in particular the provisions relative to data protection. If necessary, https://protectiv.dedienne.com/ also reserves the right to seek the user’s civil and/or criminal liability, notably in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).

7. Management of personal data

The Client is informed about the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulations (GDPR: no. 2016-679). 7.1 Entity responsible for collecting personal data For Personal Data collected within the framework of creation of the User's personal account and their browsing on the Site, the entity responsible for processing Personal Data (Data Controller) is: DEDIENNE MULTIPLASTURGY GROUP. https://protectiv.dedienne.com/ is represented by PIERRE-JEAN LEDUC, its legal representative.

As the entity responsible for processing the data it collects, https://protectiv.dedienne.com/ agrees to comply with the framework of the legal provisions in effect. The Client is notably responsible for establishing the purposes of its data processing, providing its prospects and clients, after obtaining their consent, with complete information on the processing of their personal data and maintaining a register of processing which reflects reality. Whenever https://protectiv.dedienne.com/ processes Personal Data, https://protectiv.dedienne.com/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://protectiv.dedienne.com/ processes it.

7.2 Purpose of the data collected

https://protectiv.dedienne.com/ may process all or part of the data to:

  • permit navigation on the Site and the management and traceability of the services ordered by the user: connection and use data for the Site, billing, order history, etc.
  • prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash)
  • improve browsing on the Site: connection and usage data
  •  conduct optional satisfaction surveys on https://protectiv.dedienne.com/: email address
  • conduct communication campaigns (SMS, email): phone number, email address https://protectiv.dedienne.com/ does not sell your personal data which is, therefore, only used out of necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of https://protectiv.dedienne.com/ have the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), update, completion of user data, right to block or delete personal user data (article 17 of GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or for which collection, use, communication or retention is prohibited
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to limit the processing of User data (article 18 GDPR)
  • right to oppose the processing of User data (article 21 GDPR)
  • right to the portability of data that Users have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 GDPR)
  • right to define the fate of User data after their death and to choose to whom https://protectiv.dedienne.com/ must communicate (or not) his data to a third party whom they have previously designated

As soon as https://protectiv.dedienne.com/ becomes aware of the death of a User and in the absence of instructions on his part, https://protectiv.dedienne.com/ agrees to destroy his data, unless it must be retained for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://protectiv.dedienne.com/ uses his Personal Data, to request that it be rectified or to object to processing of it, the User can contact https://protectiv.dedienne.com/ in writing at the following address:

DEDIENNE MULTIPLASTURGY GROUP – DPO, Corinne LE ROLLAND
1 RUE DES HOUSSIERES 27600 SAINT AUBIN SUR GAILLON.

In this case, the User must indicate the Personal Data that he would like https://protectiv.dedienne.com/ to correct, update or delete, by identifying himself precisely with a copy of a piece of identification (identification card or passport).

Requests for deletion of Personal Data will be subject to the obligations which are imposed upon https://protectiv.dedienne.com/ by law, notably with regard to retention or archiving of documents. Lastly, Users of https://protectiv.dedienne.com/ can file a complaint with the regulatory authorities and, in particular, the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://protectiv.dedienne.com/ refrains from processing, hosting or transferring the Information collected from its Clients to a country outside the European Union or recognized as “unsuitable” by the European Commission without prior notification to the client. However, https://protectiv.dedienne.com/ remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulations (RGPD: no. 2016-679).

https://protectiv.dedienne.com/ agrees to take all necessary precautions to protect the security of Information and, in particular, to make sure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Client Information is brought to the attention of https://protectiv.dedienne.com/, it must promptly inform the Client and specify the corrective measures taken. In addition, https://protectiv.dedienne.com/ does not collect any “sensitive data”.

The Personal Data of the User may be processed by subsidiaries of https://protectiv.dedienne.com/ and subcontractors (service providers), exclusively in order to fulfilled the purposes of this policy. Within the limits of their respective duties and for the purposes mentioned above, the main people likely to have access to the data of the Users of https://protectiv.dedienne.com/ are our customer service agents.

7.5 Types of data collected

Concerning the users of a https://protectiv.dedienne.com/ site, we collect the following data which is essential for functioning of the service, and which will be kept for a maximum of 12 months after the end of the contractual relationship: last name, first name, postal address, position in the company or organization, email address, telephone.

https://protectiv.dedienne.com/ also collects information that improves the user experience and offers contextual advice: qualification of projects. This data is kept for a maximum period of 12 months after the end of the contractual relationship.

8. Notification of incident

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients about any matters related to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the https://protectiv.dedienne.com/ site is published, exchanged, transferred, assigned or sold on any medium to third parties without the user's knowledge. Only a scenario of purchase of https://protectiv.dedienne.com/ and of its rights would allow the transmission of said information to the buyer, which would, in turn, be bound by the same obligations of data retention and modification with respect to the user of the https://protectiv.dedienne.com/ site.

Security

To ensure the security and confidentiality of Personal Data and of Personal Data about Health, https://protectiv.dedienne.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, https://protectiv.dedienne.com/ takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, "cookies" and internet tags

The https://protectiv.dedienne.com/ site contains a number of hypertext links to other sites, set up with the authorization of https://protectiv.dedienne.com/. However, https://protectiv.dedienne.com/ does not have the possibility of verifying the content of the sites thus visited, and will not, therefore, assume any responsibility for this fact.

Unless you decide to deactivate cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, from the deactivation possibilities offered to you and restated below, with the understanding that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. “Cookies”

A “cookie” is a small information file sent to the User's browser and saved in the User's terminal (e.g., computer, smartphone), (hereafter “Cookies”). This file includes information such as the domain name of the User, the Internet service provider of the User, the operating system of the User, as well as the date and time of access. Cookies in no way risk damaging the User's terminal.

https://protectiv.dedienne.com/ may process information from the User concerning his visit to the Site, such as the pages viewed, searches performed. This information allows https://protectiv.dedienne.com/ to improve the content of the Site and the browsing experience of the User.

Since Cookies facilitate browsing and/or the provision of services offered by the Site, the User can configure his browser so that he can decide whether or not to accept them, so that Cookies can be saved on the terminal or, on the contrary, so that they can be rejected, either systematically or according to their issuer. The User can also configure his browser software so that acceptance or rejection of Cookies is offered to him occasionally, before a Cookie is likely to be saved in his terminal. https://protectiv.dedienne.com/ informs the User that, in this case, some of the functionalities of his browser software may not be available.

If the User refuses to allow Cookies to be saved on his terminal or his browser, or if the User deletes those already saved, he is informed that his browsing and experience on the Site may be limited. This could also be the case when https://protectiv.dedienne.com/ or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If necessary, https://protectiv.dedienne.com/ declines all responsibility for the consequences linked to downgraded functioning of the Site and the services offered by https://protectiv.dedienne.com/, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://protectiv.dedienne.com/ to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the browser's help menu, which makes it possible to know how the User can modify his wishes regarding Cookies.

At any time, the User can choose to express and modify his wishes regarding Cookies. https://protectiv.dedienne.com/ may also use the services of external providers to help it collect and process the information described in this section.